Choosing the right fire protection system supplier is vital to successfully managing any commercial property. With the right systems properly installed and maintained, you can rest easy knowing that both your investments and the lives of those living and working within the walls of those investments are in the best hands.

But where do you start? How do you choose the right company to install, inspect, and maintain your fire alarms and fire suppressions systems? Many folks just search for a term like “best fire protection system supplier near me” on Google and get confused by the technical jargon and industry terminology. 

That’s why we broke this guide down into a few simple steps to help you select the perfect fire protection system supplier. Ready to jump in? Let’s get started:

Experience Counts

When looking for fire protection system suppliers, pay attention to how long their business has been in operation. Regardless of if you just need a quick inspection to sell your building or if you want to develop a long-term relationship, you should first check when the company was established. Their longevity is proof that they can do good work and know the ins-and-outs of the business.

How many years have they been in operation? Are they focused on mostly commercial or residential building protection? Do they have current knowledge about installing and maintaining modern AND legacy fire suppression systems, fire alarm installations, and fire maintenance services? What other crucial services do they offer for an effective and comprehensive fire protection system? They more they’ve done and the longer they’ve done it are usually good determining factors for their quality of work. 

Fire Fighter Sales & Service has been designing, installing and maintaining fire protection systems for over 70 years with many long time employees with an abundance of knowledge and experience. 

Look Out for NICET Certifications

The National Institute for Certification in Engineering Technologies (NICET) is a non-profit organization that vets fire protection contractors and technicians.

These certifications are evidence that a technician has the experience needed to design, repair, upgrade, or maintain a fire protection system. The requirements for NICET are quite rigorous, so you can be sure you’re getting the best service. The highest NICET certification levels require “a minimum of 10 years of work experience, successful project management, and demonstrable skills in communication, negotiation, and fire code implementation.”

Always go for NICET-certified fire maintenance services. 

At Fire Fighter Sales & Service, every design is reviewed by NICET certified technicians, so you can rest easy knowing that you are in good hands.

How Good is Their Customer Service?

In a business like this, customer support is crucial. You are trusting your fire protection services provider with the lives of your employees and tenants, so you need to know that you can call your fire maintenance service 24/7, 365 days a year.

At Fire Fighter Sales & Service Company, our team is available around the clock for emergencies and offers complete customer service care. 

While you’re speaking to potential companies, note how much time they take to reply and how helpful they are. Did they answer all your questions? Did they help you with everything you needed? Did they offer suggestions for improvements or point out any weaknesses in your system? 

These factors should all play a part when you weigh your options.

Range of Services Offered

You don’t want to go to different suppliers for different services—it’s a hassle and will leave you with nothing more than a headache. It’s easier (and safer) to have a single company who understands and manages your systems in a holistic manner. 

A good fire protection system supplier will offer comprehensive services for designing and fitting new systems—like fire alarm installations—in new construction. They will have specialists who are fully equipped with the knowledge and resources required to do this job.

They will also conduct retrofitting and update new systems in existing buildings effectively while following all the right protocols.

Finally, you want a supplier that will conduct inspections and maintenance that are in accordance with the local law. For example, Pennsylvania state law requires all commercial buildings to have annual inspections of fire alarm and fire suppression systems. 

Make sure you can check all these items off the list before choosing a fire protection system supplier. At Fire Fighter, we offer a wide range of products and services at all stages of fire prevention, from offering handheld extinguishers to installing emergency lighting and designing state-of-the-art fire suppression systems. We truly are a “one-stop-shop” for fire protection equipment. 


By following these few steps, you can now confidently go out there and choose the perfect fire protection system contractor to do your job!

If you live in the greater Pittsburgh area and are thinking, “who’s the best fire protection system supplier near me?” look no further than Fire Fighter Sales & Service Company– the leading provider of trusted fire protection solutions in PA since 1946. Contact us now for a free site survey and enjoy a world-class service by NICET-certified technicians. We look forward to protecting you!